Allgemeine Geschäftsbedingungen (AGB) der visionworks GmbH

 

Here’s a precise English translation of your provided German business terms and conditions text.

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Status: July 2025 (Based on version from 01/2022, updated for online shop)

Display4u is a brand of
visionworks GmbH
Am Rain 32
6710 Nenzing

1. Scope

1.1 The agency provides its services exclusively on the basis of these General Terms and Conditions (GTC). They apply to all legal relationships between the agency and the customer (“Customer”), especially for orders placed through our online shop. The GTC apply only to transactions with businesses, not consumers.
1.2 The version valid at the time of contract conclusion applies. Deviations and additional agreements must be made in writing.
1.3 The customer's terms and conditions are not recognized unless expressly agreed in writing.
1.4 Changes to the GTC will be communicated to the customer before taking effect and are deemed accepted unless objected to within 14 days.

2. Contract Conclusion, Term, and Online Shop Orders

2.1 Offline contracts: The contract is concluded upon acceptance of the agency’s offer.
2.2 Online shop contracts: In the online shop, the customer submits a binding offer to conclude a purchase agreement by placing an order for a product. The agency may accept the offer by explicit order confirmation or by dispatching the goods. An automatic confirmation of receipt does not constitute acceptance.
2.3 Right of withdrawal: As these GTC apply exclusively to businesses, there is no right of withdrawal. Separate GTC with cancellation instructions apply to private customers (consumers).
2.4 Contract term for ongoing services: Contracts for an indefinite period may be terminated with three months’ notice at the end of a half-year period.

3. Scope of Services and Products in the Online Shop

3.1 The offered products and services are described in the shop and in the respective offers. The descriptions published at the time of ordering are decisive.
3.2 For digital products (e.g., software licenses, apps), additional license terms may apply, which will be explicitly indicated.
3.3 The customer must verify the suitability of products for the intended purpose before ordering.

4. Obligations to Cooperate and Customer Information for Online Orders

4.1 The customer undertakes to provide correct and complete information (e.g., name, address, e-mail) when placing an order.
4.2 For custom solutions or services, all required information and access credentials must be provided in due time.
4.3 The customer is liable for any damages arising from incorrect or missing information.

5. Prices, Payment Terms, and Retention of Title

5.1 All prices are subject to the applicable statutory value-added tax.
5.2 Payment in the online shop is made according to the offered payment methods (e.g., invoice, prepayment, PayPal, credit card) under the respective terms.
5.3 The agency retains ownership of delivered goods and products until full payment is received.
5.4 In the event of payment default, statutory default interest and reimbursement of reminder and collection costs apply.

6. Delivery, Shipping, and Transfer of Risk

6.1 The agency delivers goods to the address provided by the customer.
6.2 Shipping costs are specified in the shop and are borne by the customer.
6.3 Shipping is at the customer’s risk. The risk transfers to the customer as soon as the goods are handed over to the carrier.
6.4 Delivery times are non-binding unless expressly agreed otherwise.

7. Right of Withdrawal

7.1 Businesses have no right of withdrawal. For consumers, statutory regulations apply, which are explained separately during the ordering process.

8. Warranty and Complaints for Goods

8.1 Obvious defects must be reported in writing without delay, no later than within 8 days after delivery.
8.2 In justified cases, the customer is entitled to rectification or replacement delivery.
8.3 The warranty period is 6 months from delivery.
8.4 The agency is not liable for defects resulting from improper use or storage by the customer.

9. Digital Products and Usage Rights

9.1 When digital products or software are delivered, the customer receives a non-exclusive, non-transferable right of use within the agreed scope after full payment.
9.2 Transfer to third parties or duplication is permissible only with explicit consent.

10. Liability

10.1 The agency is liable for slight negligence only if essential contractual obligations are breached, limited to typically foreseeable damage.
10.2 Liability for indirect damages, lost profits, and consequential losses is excluded.
10.3 These limitations do not apply to intentional or grossly negligent behavior.

11. Data Protection

11.1 The processing of personal data is carried out in accordance with our privacy policy, which can be accessed on our website.

12. Final Provisions

12.1 The place of performance is the agency’s registered office.
12.2 The place of jurisdiction is, to the extent legally permissible, the agency’s registered office.
12.3 Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).